Assistant Telecalling Manager

12,000 - 25,000 /month

Vmr Educational Society

Medipally, Hyderabad

0 - 3 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Education

Languages: Telugu

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

PAN Card, Aadhar Card

Job Description

We are looking for a Assistant Telecalling Manager to join our team at Vmr Educational Society. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹ 12,000 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Assistant Telecalling Manager job

Can freshers or experienced candidates apply for this Assistant Telecalling Manager role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Assistant Telecalling Manager role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹25,000 per month in this Assistant Telecalling Manager position.
What shift and timings does this job follow?
Ans : This Assistant Telecalling Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Medipally, Hyderabad.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Assistant Telecalling Manager job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Assistant Telecalling Manager, you will work on skills like Domestic Calling.
Where is this job located?
Ans : This Assistant Telecalling Manager job is located in Medipally, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 0-3 years of experience is ideal for this Assistant Telecalling Manager job.
Why should you apply for this Assistant Telecalling Manager job?
Ans : This Assistant Telecalling Manager job offers a salary between ₹12,000-₹25,000 per month. This is a Full Time opportunity and has 25 openings available.