Assistant Telecalling Manager

12,000 - 16,000 /month

Samradhya Bhumi Entertainment Private Limited

Aliganj, Lucknow

6 - 12 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Languages: Hindi

10th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Internet Connection, PAN Card, Aadhar Card

Job Description

We are looking for a Assistant Telecalling Manager to join our team [••company_name_label••]. The role offers ₹12000 - ₹16000 and involves managing customer calls, delivering outstanding customer service related to skill. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Assistant Telecalling Manager job

What is the eligibility criteria to apply for this Assistant Telecalling Manager job?
Ans: The candidate should be 10th Pass and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹16000 per month that depends on your interview. It's a Full Time job in Lucknow.
How many working days are there for this Assistant Telecalling Manager job?
Ans: This Assistant Telecalling Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Assistant Telecalling Manager job?
Ans: No, there is no fee applicable for applying this Assistant Telecalling Manager job and during the employment with the company, i.e., Samradhya Bhumi Entertainment Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Assistant Telecalling Manager role?
Ans: There is an immediate opening of 50 Assistant Telecalling Manager at Samradhya Bhumi Entertainment Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Assistant Telecalling Manager job?
Ans: This Assistant Telecalling Manager job has Day Shift.