Assistant Telecalling Manager

15,000 - 20,000 /month

Patil Enterprises

15 August Chowk, Pune

6 - 12 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Banking

12th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Assistant Telecalling Manager to join our team at Patil Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹ 15,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Assistant Telecalling Manager job

What are the eligibility criteria for this Assistant Telecalling Manager job?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience and skills like Computer Knowledge for this Assistant Telecalling Manager job offered by Patil Enterprises in 15 August Chowk, Pune.
What salary is offered for this Assistant Telecalling Manager job?
Ans : The salary for this Assistant Telecalling Manager job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Assistant Telecalling Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 15 August Chowk, Pune.
How many vacancies are there for this Assistant Telecalling Manager job?
Ans : There is 1 vacancy for this Assistant Telecalling Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-1 years of experience are eligible to apply for this Assistant Telecalling Manager role. Only female candidates are eligible.
What does the role of Assistant Telecalling Manager involve?
Ans : As a Assistant Telecalling Manager, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Assistant Telecalling Manager position is 15 August Chowk, Pune.
Who is the right fit for this Assistant Telecalling Manager job?
Ans : A candidate having skills like Computer Knowledge with 1-1 years of experience is the right fit for this Assistant Telecalling Manager job.
What makes this Assistant Telecalling Manager job a good opportunity?
Ans : This Assistant Telecalling Manager job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 1 openings.