Customer Support Assistant Telecalling Manager

25,000 - 35,000 /month

Leela Ghoda Group

Block B Dabua Colony, Faridabad

Freshers in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: Health/ Term Insurance

12th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Medical Benefits

Job Description

We are looking for a Assistant Telecalling Manager to join our team at Leela Ghoda Group. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹ 25,000 - ₹ 35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Assistant Telecalling Manager job

Can freshers or experienced candidates apply for this Customer Support Assistant Telecalling Manager role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Assistant Telecalling Manager role.
What salary is offered for this Customer Support Assistant Telecalling Manager job?
Ans : The salary for this Customer Support Assistant Telecalling Manager job ranges between ₹25,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Assistant Telecalling Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Block B Dabua Colony, Faridabad.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Assistant Telecalling Manager role. No prior experience is required.
Where is this job located?
Ans : This Customer Support Assistant Telecalling Manager job is located in Block B Dabua Colony, Faridabad.
Why should you apply for this Customer Support Assistant Telecalling Manager job?
Ans : This Customer Support Assistant Telecalling Manager job offers a salary between ₹25,000-₹35,000 per month. This is a Full Time opportunity and has 25 openings available.