A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
22,000 - 32,000 /month
Leela Ghoda Group
Alok Nagar, Agra
6 - 24 months Experience in Customer Support / TeleCaller
Part Time
Address customer queries, concerns, and complaints with a problem-solving approach 。Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to
customers to resolve their issues
。 Work collaboratively with other teams to
escalate and resolve complex issues
。Meet performance targets, including call
handing time, customer satisfaction, and issue
resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant
information, and escalating complex issues to the
appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
