Assistant Manager

Job Description – Assistant Manager (E-commerce)

Position: Assistant Manager – E-commerce

Location: cuttack

Industry: ( Retail / E-commerce etc.)

Experience: 4 Years

Qualification: Bachelor’s degree in Business, Marketing, E-commerce, or related field

Key Responsibilities

1. Online Store Operations

Assist in daily management of the company’s e-commerce platforms (Website, Amazon, Flipkart, etc.).

Oversee product listings, stock updates, pricing accuracy, and content quality.

Ensure smooth order processing, coordination with warehouse teams, and timely issue resolution.

2. Website & Platform Management

Work with technical teams to maintain website performance, usability, and functionality.

Monitor site speed, mobile responsiveness, and user experience.

Identify and fix issues such as broken links, checkout errors, and display problems.

3. Digital Marketing Support

Assist in planning and executing online marketing campaigns (email, social media, PPC).

Coordinate with marketing teams for banners, creatives, and promotional calendars.

Track and optimize campaign performance to improve ROI.

4. Product & Content Management

Manage product catalogue including SKU creation, descriptions, images, and metadata.

Ensure accurate and compelling content to increase conversions.

Plan merchandising strategies including homepage layout, category sorting, and promotional placements.

5. Sales & Performance Analytics

Monitor daily/weekly/monthly sales performance metrics.

Analyze customer behaviour, website traffic, conversion rates, and funnel drop-offs.

Prepare performance reports and share insights for improvement.

6. Customer Experience & Support

Coordinate with customer service teams to address inquiries and complaints.

Identify trends in customer feedback and recommend improvements.

Support initiatives to enhance customer satisfaction.

7. Vendor & Cross-functional Coordination

Liaise with logistics partners, payment gateway providers, and external agencies.

Work with inventory, finance, and marketing teams to align on promotions, stock levels, and budgeting.

Skills & Qualifications

Required

Bachelor’s degree in Business, Marketing, E-commerce, or related field.

2–4 years of experience in e-commerce operations or digital marketing.

Strong understanding of e-commerce platforms (Shopify, Magento, WooCommerce, or marketplace portals).

Proficiency in MS Excel, analytics tools (Google Analytics, Search Console), and reporting.

Good knowledge of SEO, SEM, and online sales strategies.

Preferred

Experience with marketplace management tools or ERP systems.

Basic knowledge of HTML/CSS.

Strong communication, coordination, and problem-solving skills

• It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.

More about this Assistant Manager job

1. What is the eligibility criteria to apply for this Assistant Manager job?
   Ans: The candidate should be Graduate and above and above with 3 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹35000 - ₹45000 per month that depends on your interview. It's a Full Time job in Cuttack.
3. How many working days are there for this Assistant Manager job?
   Ans: This Assistant Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Assistant Manager job?
   Ans: No, there is no fee applicable for applying this Assistant Manager job and during the employment with the company, i.e., Streamline Specialist Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Assistant Manager role?
   Ans: There is an immediate opening of 5 Assistant Manager at Streamline Specialist Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Assistant Manager job?
   Ans: This Assistant Manager job has Day Shift.