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Customer Support Assistant Manager

salary 10,000 - 15,000 /month
company-logo
job companySm Associates
job location Work from home
job experience0 - 1 years Experience in Customer Support / TeleCaller
25 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Logistics
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Flexible Shift
star
Job Benefits: PF
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Job Description

We are looking for a Assistant Manager to join our team at Sm Associates. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics. The role offers ₹ 10,000 - ₹ 15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Assistant Manager job

  1. Can freshers or experienced candidates apply for this Customer Support Assistant Manager role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Assistant Manager role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹10,000-₹15,000 per month in this Customer Support Assistant Manager position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Assistant Manager job follows a Flexible shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Assistant Manager job. Only female candidates can apply.
  7. What work will you do in this role?
    Ans : As a Customer Support Assistant Manager, you will work on skills like Computer Knowledge.
  8. Where is this job located?
    Ans : This Customer Support Assistant Manager job is located in Lajpat Nagar, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Customer Support Assistant Manager job.
  10. Why should you apply for this Customer Support Assistant Manager job?
    Ans : This Customer Support Assistant Manager job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge

Shift

Flexible

Contract Job

No

Salary

₹ 10000 - ₹ 15000

Contact Person

Chandrashekhar
Posted a day ago

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