Customer Support Field Executive

Job Posting: Field Executive – Manpower & Operations

Position: Field Executive (Manpower Operations)

Job Type: Full-time | 6 Days a Week

Salary: ₹20,000 – ₹30,000 / month (Commensurate with experience)

Benefits: PF + ESI + Performance Incentives / Mobile Allowance

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Job Summary

We are looking for an energetic and experienced Field Executive to manage and coordinate the deployment, attendance, and supervision of operational manpower (Security Guards, Helpers, Construction/Factory Laborers) across multiple client locations.

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Key Responsibilities

• Deployment & Onboarding: Facilitate client site visits for onboarding security personnel, industrial helpers, and general laborers.

• Client & Site Coordination: Serve as the primary point of contact between site managers/clients and the workforce to ensure seamless operations.

• Attendance & Roster Management: Monitor daily shift attendance, handle emergency replacements, and resolve absenteeism or shortage issues promptly.

• Workforce Welfare & Compliance: Maintain records of deployed staff and coordinate statutory requirements (PF, ESI documentation, police verification).

• Field Supervision & Audits: Conduct random site checks to monitor guard discipline, uniform standards, and labor adherence to safety guidelines.

• Recruitment Assistance: Coordinate with local sourcing channels to maintain a active bench of blue-collar manpower.

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Requirements & Qualifications

• Experience: 1–4 years of field executive experience in manpower supply, security agencies, or facility management firms.

• Education: Minimum 10th / 12th pass or Graduate.

• Vehicle & License: Must own a two-wheeler (bike/scooter) with a valid driving license for field operations.

• Communication Skills: Local language fluency (Hindi/Regional Language); basic English comprehension is a plus.

• Work Ethic: Strong problem-solving ability, willing to travel extensively within assigned zones.

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Compensation & Benefits

• Gross Monthly Salary: ₹20,000 to ₹30,000 (Based on experience & track record)

• Statutory Benefits: Provident Fund (PF) + Employee State Insurance (ESI)

• Working Schedule: 6 days per week (1 day rotational off)

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.