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Customer Support Assistant Manager

salary 10,000 - 18,000 /month
company-logo
job companySm Associates
job location Work from home
job experience0 - 1 years Experience in Customer Support / TeleCaller
25 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling

Job Highlights

sales
Industry Type: Logistics
sales
Languages: Hindi
qualification
12th Pass and above
gender
Females Only
jobShift
Flexible Shift
star
Job Benefits: PF
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Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Assistant Manager to join our team at Sm Associates. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics. The role offers ₹ 10,000 - ₹ 18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6day week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Assistant Manager job

  1. What skills and experience do you need for this Customer Support Assistant Manager job?
    Ans : To apply for this Customer Support Assistant Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 0-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹10,000-₹18,000 per month in this Customer Support Assistant Manager position.
  3. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  4. How many vacancies are there for this Customer Support Assistant Manager job?
    Ans : There are 25 vacancies for this Customer Support Assistant Manager role.
  5. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer Support Assistant Manager role. Only female candidates are eligible.
  6. What work will you do in this role?
    Ans : As a Customer Support Assistant Manager, you will work on skills like Computer Knowledge, Domestic Calling, International Calling.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Assistant Manager position is Bhagwanpur, Muzaffarpur.
  8. Who is the right fit for this Customer Support Assistant Manager job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling with 0-1 years of experience is the right fit for this Customer Support Assistant Manager job.
  9. What makes this Customer Support Assistant Manager job a good opportunity?
    Ans : This Customer Support Assistant Manager job is a good opportunity as it offers a salary between ₹10,000-₹18,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6day

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, International Calling

Shift

Flexible

Contract Job

No

Salary

₹ 10000 - ₹ 18000

Regional Languages

Hindi

Contact Person

Chandrashekhar
Posted 2 days ago
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