Customer Support Telecalling Team Leader

23,000 - 27,000 /month

Tiice Computer Academy Private Limited

Chandwara, Muzaffarpur

Freshers in Customer Support / TeleCaller

19 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: PF

PAN Card, Bank Account, Aadhar Card

Job Description

We are looking for a Telecalling Team Leader to join our team at Tiice Computer Academy Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 23,000 - ₹ 27,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Telecalling Team Leader job

Can freshers or experienced candidates apply for this Customer Support Telecalling Team Leader role?
Ans : Candidates who have All Education levels can apply for this Customer Support Telecalling Team Leader role.
What salary is offered for this Customer Support Telecalling Team Leader job?
Ans : The salary for this Customer Support Telecalling Team Leader job ranges between ₹23,000-₹27,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Team Leader job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chandwara, Muzaffarpur.
How many vacancies are there for this Customer Support Telecalling Team Leader job?
Ans : There are 19 vacancies for this Customer Support Telecalling Team Leader role.
Is this job open for all genders?
Ans : Yes, this Customer Support Telecalling Team Leader job is open for both male and female candidates.
What does the role of Customer Support Telecalling Team Leader involve?
Ans : As a Customer Support Telecalling Team Leader, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Team Leader position is Chandwara, Muzaffarpur.
Who is the right fit for this Customer Support Telecalling Team Leader job?
Ans : A candidate having skills like Domestic Calling, Query Resolution is the right fit for this Customer Support Telecalling Team Leader job.
What makes this Customer Support Telecalling Team Leader job a good opportunity?
Ans : This Customer Support Telecalling Team Leader job is a good opportunity as it offers a salary between ₹23,000-₹27,000 per month. This is a Full Time job and has 19 openings.