We are looking for a Assistant Manager to join our team at Pr Paper Industries India Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹16500 - ₹18500 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Assistant Manager job
Can freshers or experienced candidates apply for this Assistant Manager role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Assistant Manager role.
What is the salary and job type for this role?
Ans : The salary for this Assistant Manager job ranges between ₹16,500-₹18,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Assistant Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pimpri Chinchwad, Pune.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Assistant Manager job is open for both male and female candidates.
Where is this job located?
Ans : This Assistant Manager job is located in Pimpri Chinchwad, Pune.
Why should you apply for this Assistant Manager job?
Ans : This Assistant Manager job offers a salary between ₹16,500-₹18,500 per month. This is a Full Time opportunity and has 10 openings available.