Customer Support Assistant Manager

7,000 - 25,000 /month

Omega Webservices

Work from home

0 - 1 years Experience in Customer Support / TeleCaller

1 Opening

Work From Home

Part Time

Job Highlights

Industry Type: Software & IT Services

10th Pass and above

Females Only

6 days working | Flexible Shift

Job Description

We are looking for a Assistant Manager to join our team at Omega Webservices. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹7000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the flexible shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Assistant Manager job

Can freshers or experienced candidates apply for this Customer Support Assistant Manager role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Assistant Manager role.
What salary is offered for this Customer Support Assistant Manager job?
Ans : The salary for this Customer Support Assistant Manager job ranges between ₹7,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Assistant Manager job follows a Flexible shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Assistant Manager job. Only female candidates can apply.
Where is this job located?
Ans : This Customer Support Assistant Manager job is located in 150 Feet Ring Road, Rajkot.
Why should you apply for this Customer Support Assistant Manager job?
Ans : This Customer Support Assistant Manager job offers a salary between ₹7,000-₹25,000 per month. This is a Part Time opportunity and has 1 openings available.