Assistant Manager

15,000 - 20,000 /month

Om Recruitment Agency

Andheri (West), Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: Banking

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Assistant Manager to join our team at Om Recruitment Agency. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹ 15,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Assistant Manager job

Can freshers or experienced candidates apply for this Assistant Manager role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Assistant Manager role.
What salary is offered for this Assistant Manager job?
Ans : The salary for this Assistant Manager job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Assistant Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri (West), Mumbai.
How many vacancies are there for this Assistant Manager job?
Ans : There are 5 vacancies for this Assistant Manager role.
Is this job open for all genders?
Ans : Yes, this Assistant Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Assistant Manager position is Andheri (West), Mumbai.
What makes this Assistant Manager job a good opportunity?
Ans : This Assistant Manager job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 5 openings.