Assistant Manager

26,355 - 38,355 /month

Minha Quick Help Foundation

Jogeshwari (West), Mumbai

1 - 5 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Education

Languages: Hindi, Marathi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card

Job Description

We are looking for a Assistant Manager to join our team at Minha Quick Help Foundation. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹26355 - ₹38355 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Assistant Manager job

What is the eligibility criteria to apply for this Assistant Manager job?
Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹26000 - ₹38000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Assistant Manager job?
Ans: This Assistant Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Assistant Manager job?
Ans: No, there is no fee applicable for applying this Assistant Manager job and during the employment with the company, i.e., Minha Quick Help Foundation.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Assistant Manager role?
Ans: There is an immediate opening of 3 Assistant Manager at Minha Quick Help Foundation
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Assistant Manager job?
Ans: This Assistant Manager job has Day Shift.

Other Details

No. Of Working Days

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge

Shift

Day

Salary

₹ 26355 - ₹ 38355

Regional Languages

Marathi, Hindi

English Proficiency

Yes

Contact Person

Pradip Banerjee

Interview Address

Jogeshwari West, Mumbai

Posted 17 hours ago

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