We are looking for a Assistant Manager to join our team at Marvellous Ninety Nine Hectare Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Official. The role offers ₹18500 - ₹25500 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.
More about this Assistant Manager job
Can freshers or experienced candidates apply for this Assistant Manager role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Assistant Manager role.
What salary is offered for this Assistant Manager job?
Ans : The salary for this Assistant Manager job ranges between ₹18,500-₹25,500 per month.
What shift and timings does this job follow?
Ans : This Assistant Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Civil Lines, Agra.
How many vacancies are there for this Assistant Manager job?
Ans : There are 3 vacancies for this Assistant Manager role.
Is this job open for all genders?
Ans : Yes, this Assistant Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Assistant Manager position is Civil Lines, Agra.
What makes this Assistant Manager job a good opportunity?
Ans : This Assistant Manager job is a good opportunity as it offers a salary between ₹18,500-₹25,500 per month. This is a Full Time job and has 3 openings.