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Customer Support Assistant Manager

salary 8,000 - 10,000 /month
company-logo
job companyJugaadu Chaiwala
job location Behala, Kolkata
job experience0 - 1 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

qualification
10th Pass and above
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Assistant Manager to join our team at Jugaadu Chaiwala. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to cafe. The role offers ₹ 8,000 - ₹ 10,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Assistant Manager job

  1. Can freshers or experienced candidates apply for this Customer Support Assistant Manager role?
    Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Assistant Manager role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Assistant Manager job ranges between ₹8,000-₹10,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Assistant Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Behala, Kolkata.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Assistant Manager job. Only female candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Assistant Manager job is located in Behala, Kolkata.
  8. Why should you apply for this Customer Support Assistant Manager job?
    Ans : This Customer Support Assistant Manager job offers a salary between ₹8,000-₹10,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 8000 - ₹ 10000

Contact Person

Subhadip
Posted 10 hours ago
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