Customer Support Assistant Manager

15,000 - 25,000 /month

J.b.l Impex

Bagh Bazar, Kolkata

0 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

फुल टाइम

जॉब हाइलाइट्स

Industry Type: B2B Sales

All Education levels

All genders

6 days working | Day Shift

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a Assistant Manager to join our team at J.b.l Impex. The role offers ₹15000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Assistant Manager job

Can freshers or experienced candidates apply for this Customer Support Assistant Manager role?
Ans : Candidates who have All Education levels with 0-7 years of experience can apply for this Customer Support Assistant Manager role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Customer Support Assistant Manager position.
What shift and timings does this job follow?
Ans : This Customer Support Assistant Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bagh Bazar, Kolkata.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Assistant Manager job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Assistant Manager job is located in Bagh Bazar, Kolkata.
Why should you apply for this Customer Support Assistant Manager job?
Ans : This Customer Support Assistant Manager job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 2 openings available.