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Customer Support Assistant Manager

salary 25,000 - 45,000 /month
company-logo
job companyIiiem Global Edutech Private Limited
job location Navrangpura, Ahmedabad
job experience3 - 5 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 5 years of experience.

More about this Customer Support Assistant Manager job

  1. What are the eligibility criteria for this Customer Support Assistant Manager job?
    Ans : Candidates should have a Graduate and above qualification with 3-5 years of experience for this Customer Support Assistant Manager job offered by Iiiem Global Edutech Private Limited in Navrangpura, Ahmedabad.
  2. What salary is offered for this Customer Support Assistant Manager job?
    Ans : The salary for this Customer Support Assistant Manager job ranges between ₹25,000-₹45,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Assistant Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Navrangpura, Ahmedabad.
  5. How many vacancies are there for this Customer Support Assistant Manager job?
    Ans : There are 2 vacancies for this Customer Support Assistant Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Assistant Manager job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Assistant Manager position is Navrangpura, Ahmedabad.
  8. What makes this Customer Support Assistant Manager job a good opportunity?
    Ans : This Customer Support Assistant Manager job is a good opportunity as it offers a salary between ₹25,000-₹45,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Contract Job

No

Salary

₹ 25000 - ₹ 45000

Contact Person

Shalini Raichandani
Posted 10+ days ago
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