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Customer Support Assistant Manager

salary 8,000 - 15,000 /month
company-logo
job companyGurukul Capital Finance
job location Kestopur, Kolkata
job experience0 - 6 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: Education
qualification
All Education levels
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
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Job Description

We are looking for a Assistant Manager to join our team at Gurukul Capital Finance to handle customer calls, provide exceptional customer support and resolve queries related to Education. The role offers an attractive in-hand salary of ₹ 8,000 - ₹ 15,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Assistant Manager job

  1. Can freshers or experienced candidates apply for this Customer Support Assistant Manager role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Assistant Manager role.
  2. What salary is offered for this Customer Support Assistant Manager job?
    Ans : The salary for this Customer Support Assistant Manager job ranges between ₹8,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Assistant Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kestopur, Kolkata.
  5. How many vacancies are there for this Customer Support Assistant Manager job?
    Ans : There are 2 vacancies for this Customer Support Assistant Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Assistant Manager job is open for both male and female candidates.
  7. What does the role of Customer Support Assistant Manager involve?
    Ans : As a Customer Support Assistant Manager, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Assistant Manager position is Kestopur, Kolkata.
  9. Who is the right fit for this Customer Support Assistant Manager job?
    Ans : A candidate having skills like Computer Knowledge, Query Resolution with 0-1 years of experience is the right fit for this Customer Support Assistant Manager job.
  10. What makes this Customer Support Assistant Manager job a good opportunity?
    Ans : This Customer Support Assistant Manager job is a good opportunity as it offers a salary between ₹8,000-₹15,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 8000 - ₹ 15000

Contact Person

Goutam Gain

Interview Address

Badamtala, GT Road, Bally, Howrah, Chinar Park, Kolkata
Posted 5 days ago

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Job Hai > Jobs in Kolkata > Customer Support / TeleCaller Jobs in Kolkata > Assistant Manager