Assistant Manager

salary 14,000 - 18,000 /month
company-logo
job companyGrangs Kitchen
job location Govandi East, Mumbai
job experience6+ months Experience in Customer Support / TeleCaller
New
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Assistant Manager to join our team at Grangs Kitchen. The role offers ₹14000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to . Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Assistant Manager job

  1. What is the eligibility criteria to apply for this Assistant Manager job?
    Ans: The candidate should be 12th Pass and above and above with 6 months - 6+ years Experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹14000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Assistant Manager job?
    Ans: This Assistant Manager job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Assistant Manager job?
    Ans: No, there is no fee applicable for applying this Assistant Manager job and during the employment with the company, i.e., GRANGS KITCHEN.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Assistant Manager role?
    Ans: There is an immediate opening of 1 Assistant Manager at GRANGS KITCHEN
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Assistant Manager job?
    Ans: This Assistant Manager job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 18000

English Proficiency

Yes

Contact Person

Ruchi Grang

Interview Address

B 208, Arjun Centre, Govandi Station Road
Posted 2 days ago
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