Assistant Manager

18,000 - 20,000 /month

Golden Griddle Co.

Cuffe Parade, Mumbai

6 - 24 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: FMCG

Languages: Hindi

10th Pass and above

Males Only

6 days working | Night Shift

Job Description

We are looking for a Assistant Manager to join our team at Golden Griddle Co.. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to FMCG. The role offers ₹18000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Assistant Manager job

What is the eligibility criteria to apply for this Assistant Manager job?
Ans: The candidate should be 10th Pass and above and above with 6 months - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Assistant Manager job?
Ans: This Assistant Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Assistant Manager job?
Ans: No, there is no fee applicable for applying this Assistant Manager job and during the employment with the company, i.e., Golden Griddle Co..
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Assistant Manager role?
Ans: There is an immediate opening of 1 Assistant Manager at Golden Griddle Co.
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Assistant Manager job?
Ans: This Assistant Manager job has Night Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge

Shift

Night

Contract Job

Salary

₹ 18000 - ₹ 20000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

HR Team

Interview Address

Shop No 6, Daffodl CHS Central Avenue

Posted 10+ days ago

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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Assistant Manager