Assistant Manager

25,000 - 30,000 /month

Fresh Harvest Agro

KR Puram, Bangalore

0 - 4 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Assistant Manager to join our team at Fresh Harvest Agro. The role offers ₹25000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Assistant Manager job

Can freshers or experienced candidates apply for this Assistant Manager role?
Ans : Candidates who have a Graduate and above qualification with 0-4 years of experience can apply for this Assistant Manager role.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹30,000 per month in this Assistant Manager position.
What shift and timings does this job follow?
Ans : This Assistant Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in KR Puram, Bangalore.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Assistant Manager job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Assistant Manager, you will work on skills like Query Resolution.
Where is this job located?
Ans : This Assistant Manager job is located in KR Puram, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution along with 0-4 years of experience is ideal for this Assistant Manager job.
Why should you apply for this Assistant Manager job?
Ans : This Assistant Manager job offers a salary between ₹25,000-₹30,000 per month. This is a Full Time opportunity and has 1 openings available.