Assistant Manager

27,000 - 28,000 /month

Digitech Call System Private Limited

Matigara, Siliguri

6 - 24 months Experience in Customer Support / TeleCaller

New

2 Openings

Full Time

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Assistant Manager to join our team at Digitech Call System Private Limited. The role offers ₹27000 - ₹28000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Assistant Manager job

What is the eligibility criteria to apply for this Assistant Manager job?
Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹27000 - ₹28000 per month that depends on your interview. It's a Full Time job in Siliguri.
How many working days are there for this Assistant Manager job?
Ans: This Assistant Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Assistant Manager job?
Ans: No, there is no fee applicable for applying this Assistant Manager job and during the employment with the company, i.e., DIGITECH CALL SYSTEM PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Assistant Manager role?
Ans: There is an immediate opening of 2 Assistant Manager at DIGITECH CALL SYSTEM PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Assistant Manager job?
Ans: This Assistant Manager job has Day Shift.