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Customer Support Assistant Manager

salary 38,000 - 44,000 /month
company-logo
job companyCcspl Private Limited
job location Pandra, Ranchi
job experienceFreshers in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Query Resolution

Job Highlights

sales
Industry Type: Banking
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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Job Description

We are looking for a Assistant Manager to join our team at Ccspl Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹ 38,000 - ₹ 44,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Assistant Manager job

  1. Can freshers or experienced candidates apply for this Customer Support Assistant Manager role?
    Ans : Candidates who have a Graduate and above qualification can apply for this Customer Support Assistant Manager role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Assistant Manager job ranges between ₹38,000-₹44,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Assistant Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Pandra, Ranchi.
  5. How many vacancies are there for this Customer Support Assistant Manager job?
    Ans : There are 50 vacancies for this Customer Support Assistant Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Assistant Manager job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Assistant Manager job?
    Ans : As a Customer Support Assistant Manager, key responsibilities include skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Assistant Manager position is Pandra, Ranchi.
  9. Who is the right fit for this Customer Support Assistant Manager job?
    Ans : A candidate having skills like Query Resolution is the right fit for this Customer Support Assistant Manager job.
  10. What makes this Customer Support Assistant Manager job a good opportunity?
    Ans : This Customer Support Assistant Manager job is a good opportunity as it offers a salary between ₹38,000-₹44,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 38000 - ₹ 44000

Contact Person

CCSPL PRIVATE LIMITED

Interview Address

Ratu Road, Pandra Pool, Opposite IDBI Bank , Ranchi Jharkhand 834005, Pandra, Ranchi
Posted 21 hours ago

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Job Hai > Jobs in Ranchi > Customer Support / TeleCaller Jobs in Ranchi > Assistant Manager