We are looking for a Assistant Manager to join our team at Binnar Techindia (opc) Private Limited. The role offers ₹18000 - ₹22000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.
More about this Assistant Manager job
Can freshers or experienced candidates apply for this Assistant Manager role?
Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Assistant Manager role.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹22,000 per month in this Assistant Manager position.
What shift and timings does this job follow?
Ans : This Assistant Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pimpri Chinchwad, Pune.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Assistant Manager job is open for both male and female candidates.
Where is this job located?
Ans : This Assistant Manager job is located in Pimpri Chinchwad, Pune.
Why should you apply for this Assistant Manager job?
Ans : This Assistant Manager job offers a salary between ₹18,000-₹22,000 per month. This is a Full Time opportunity and has 10 openings available.