Area Manager_R-WBG OPERATIONS (OPS)-Customer Service Desk - Responsible for managing customer service operations at an area level. - Oversee and coordinate activities related to customer service desks. - Ensure smooth operational processes within the assigned location. - Manage teams and resources to meet service delivery standards. - Handle escalations and maintain customer satisfaction. - Collaborate with other departments to improve service efficiency. - Monitor performance metrics and implement improvements. - Ensure compliance with company policies and operational guidelines. - Support business growth through effective area management. - Drive operational excellence in customer service functions.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Area Manager - Customer Service Operations job
What are the eligibility criteria for this Area Manager - Customer Service Operations job?
Ans : Candidates should have All Education levels with 1-7 years of experience for this Area Manager - Customer Service Operations job offered by Kotak Mahindra Bank Limited in Haibowal Kalan, Ludhiana.
What salary is offered for this Area Manager - Customer Service Operations job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Area Manager - Customer Service Operations job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Haibowal Kalan, Ludhiana.
How many vacancies are there for this Area Manager - Customer Service Operations job?
Ans : There is 1 vacancy for this Area Manager - Customer Service Operations role.
Is this job open for all genders?
Ans : Yes, this Area Manager - Customer Service Operations job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Area Manager - Customer Service Operations position is Haibowal Kalan, Ludhiana.
What makes this Area Manager - Customer Service Operations job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
A Naukri Group company
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Kotak Mahindra Bank Limited
Haibowal Kalan, Ludhiana
1 - 6+ years Experience in Customer Support / TeleCaller
Full Time
High Demand
