A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
15,000 - 21,000 /month
Smart Hr Services
Sakinaka, Mumbai
6 - 48 months Experience in Customer Support / TeleCaller
Full Time
Job Description – AR Caller (Accounts Receivable)
Job Title: AR Caller / AR Associate
Job Location: Sakinaka, Mumbai
Job Responsibilities
Make outbound calls to insurance companies regarding pending claims and outstanding payments.
Follow up on unpaid, denied, or underpaid medical claims.
Verify claim status and identify reasons for payment delays.
Coordinate with insurance companies to ensure timely claim resolution.
Maintain accurate records of calls, claim status, and follow-ups.
Handle insurance-related queries professionally.
Meet daily productivity and quality targets.
Eligibility Criteria
Qualification: HSC / Graduate.
Experience: 6 months to 4 years in BPO / AR Calling.
Experience: Voice Process / BPO experience is mandatory.
Communication: Good English verbal and written communication.
Typing Speed: Minimum 20–80 (as per assessment requirements).
Basic computer knowledge is required.
Required Skills
Excellent communication and negotiation skills.
Knowledge of US Healthcare / Medical Billing is preferred.
Good follow-up and problem-solving abilities.
Ability to work with targets and deadlines.
