We are seeking a Customer Support Executive for the Airtel Inbound Process to assist customers with their telecom queries. In this role, you will handle incoming calls to resolve issues regarding prepaid/postpaid billing, data plans, network connectivity, and value-added services. A successful candidate must possess excellent verbal communication skills, patience, and a problem-solving mindset to guide users through troubleshooting steps and manage complaints effectively. Your primary goal will be to deliver quick, helpful solutions, maximize first-call resolution, and maintain high customer satisfaction scores in line with Airtel's service standards.