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Airtel Black Inbound Outbound Customer Care Executive BPO Voice & Non Voice Process Call Center agents

salary 15,000 - 30,000 /month
company-logo
job companyMoil Education
job location Sector 18 Gurgaon, Gurgaon
job experience0 - 6+ years Experience in Customer Support / TeleCaller
75 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
sales
Languages: Bengali, Tamil
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Cab
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Job Description

We are looking for a AIRTEL BLACK INBOUND OUTBOUND CUSTOMER CARE EXECUTIVE BPO VOICE & NON VOICE PROCESS CALL CENTER AGENTS to join our team at Moil Education. The role offers ₹15,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Airtel Black Inbound Outbound Customer Care Executive BPO Voice & Non Voice Process Call Center agents job

  1. What is the eligibility criteria to apply for this Airtel Black Inbound Outbound Customer Care Executive BPO Voice & Non Voice Process Call Center agents job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6+ years Experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Gurgaon.
  3. How many working days are there for this Airtel Black Inbound Outbound Customer Care Executive BPO Voice & Non Voice Process Call Center agents job?
    Ans: This Airtel Black Inbound Outbound Customer Care Executive BPO Voice & Non Voice Process Call Center agents job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Airtel Black Inbound Outbound Customer Care Executive BPO Voice & Non Voice Process Call Center agents job?
    Ans: No, there is no fee applicable for applying this Airtel Black Inbound Outbound Customer Care Executive BPO Voice & Non Voice Process Call Center agents job and during the employment with the company, i.e., Moil Education.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Airtel Black Inbound Outbound Customer Care Executive BPO Voice & Non Voice Process Call Center agents role?
    Ans: There is an immediate opening of 75 Airtel Black Inbound Outbound Customer Care Executive BPO Voice & Non Voice Process Call Center agents at Moil Education
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Airtel Black Inbound Outbound Customer Care Executive BPO Voice & Non Voice Process Call Center agents job?
    Ans: This Airtel Black Inbound Outbound Customer Care Executive BPO Voice & Non Voice Process Call Center agents job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 30000

Regional Languages

Bengali, Tamil

English Proficiency

Yes

Contact Person

HR Team
Posted 9 hours ago

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Job Hai > Jobs in Gurgaon > Customer Support / TeleCaller Jobs in Gurgaon > Airtel Black Inbound Outbound Customer Care Executive BPO Voice & Non Voice Process Call Center agents