Admission Counsellor

10,000 - 45,000 /month

Samradhya Bhumi Group

IIM Road, Lucknow

Freshers in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Education

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Admission Counsellor to join our team at Samradhya Bhumi Group. The role offers ₹ 10,000 - ₹ 45,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate. The role involves providing right information and escalating complex to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Admission Counsellor job

Can freshers or experienced candidates apply for this Admission Counsellor role?
Ans : Candidates who have a Graduate and above qualification can apply for this Admission Counsellor role.
What is the salary and job type for this role?
Ans : The salary for this Admission Counsellor job ranges between ₹10,000-₹45,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Admission Counsellor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in IIM Road, Lucknow.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Admission Counsellor job is open for both male and female candidates.
What are the key responsibilities of this Admission Counsellor job?
Ans : As a Admission Counsellor, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Admission Counsellor job is located in IIM Road, Lucknow.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along is ideal for this Admission Counsellor job.
Why should you apply for this Admission Counsellor job?
Ans : This Admission Counsellor job offers a salary between ₹10,000-₹45,000 per month. This is a Full Time opportunity and has 25 openings available.