Admission Counsellor

10,000 - 46,750 /month*

Samradhya Bhumi Entertainment Private Limited

Aziz Nagar, Lucknow

₹1,750 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Part Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Education

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Admission Counsellor to join our team at Samradhya Bhumi Entertainment Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹ 10,000 - ₹ 46,750 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Admission Counsellor job

Can freshers or experienced candidates apply for this Admission Counsellor role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Admission Counsellor role.
What salary is offered for this Admission Counsellor job?
Ans : The salary for this Admission Counsellor job ranges between ₹10,000-₹46,500 per month.
What shift and timings does this job follow?
Ans : This Admission Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Aziz Nagar, Lucknow.
How many vacancies are there for this Admission Counsellor job?
Ans : There are 10 vacancies for this Admission Counsellor role.
Is this job open for all genders?
Ans : Yes, this Admission Counsellor job is open for both male and female candidates.
What does the role of Admission Counsellor involve?
Ans : As a Admission Counsellor, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Admission Counsellor position is Aziz Nagar, Lucknow.
Who is the right fit for this Admission Counsellor job?
Ans : A candidate having skills like Domestic Calling with 0-1 years of experience is the right fit for this Admission Counsellor job.
What makes this Admission Counsellor job a good opportunity?
Ans : This Admission Counsellor job is a good opportunity as it offers a salary between ₹10,000-₹46,500 per month. This is a Part Time job and has 10 openings.