Admission Counsellor

We are looking for a Admission Counsellor to join our team MSMG FOUNDATION. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to MEDICAL COURSE. The role offers 7K-10K and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Intermediate and 6 Months to 1 Year. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 26 Days week during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Admission Counsellor job

1. What is the eligibility criteria to apply for this Admission Counsellor job?
   Ans: The candidate should be 12th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹7000 - ₹15000 per month + Incentives that depends on your interview. It's a Full Time job in Purnea.
3. Are there any charges applicable while applying or joining this Admission Counsellor job?
   Ans: No, there is no fee applicable for applying this Admission Counsellor job and during the employment with the company, i.e., MSMG FOUNDATION.
4. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
5. How many openings are there for this Admission Counsellor role?
   Ans: There is an immediate opening of 40 Admission Counsellor at MSMG FOUNDATION
6. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
7. What are the timings of this Admission Counsellor job?
   Ans: This Admission Counsellor job has Day Shift.