Customer Support Admission Counsellor

20,000 - 25,000 /month

Legpro Consultants Private Limited

G.M.S Road, Dehradun

1 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Education

Post Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Admission Counsellor to join our team at Legpro Consultants Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Education. The role offers an attractive in-hand salary of ₹20,000 - ₹25,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Post Graduate and 1 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Admission Counsellor job

What are the eligibility criteria for this Customer Support Admission Counsellor job?
Ans : Candidates should have a Post Graduate and above qualification with 1-2 years of experience and skills like Computer Knowledge, Domestic Calling for this Customer Support Admission Counsellor job offered by Legpro Consultants Private Limited in G.M.S Road, Dehradun.
What salary is offered for this Customer Support Admission Counsellor job?
Ans : The salary for this Customer Support Admission Counsellor job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Admission Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in G.M.S Road, Dehradun.
How many vacancies are there for this Customer Support Admission Counsellor job?
Ans : There is 1 vacancy for this Customer Support Admission Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates with a Post Graduate and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Admission Counsellor role. Only female candidates are eligible.
What does the role of Customer Support Admission Counsellor involve?
Ans : As a Customer Support Admission Counsellor, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Admission Counsellor position is G.M.S Road, Dehradun.
Who is the right fit for this Customer Support Admission Counsellor job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-2 years of experience is the right fit for this Customer Support Admission Counsellor job.
What makes this Customer Support Admission Counsellor job a good opportunity?
Ans : This Customer Support Admission Counsellor job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 1 openings.