Customer Support Admission Counsellor

15,000 - 18,000 /month

Leadquest Educations And Management Academy

Rajarhat, Kolkata

6 - 12 months Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Education

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

An Academic Counsellor guides students through their educational journeys by helping them select courses, plan careers, and overcome academic challenges. Depending on the institution (schools, universities, or ed-tech platforms), the role often blends advising with business development, student enrollment, and admissions support.

Key Responsibilities

Academic Planning: Assist students in selecting appropriate subjects, majors, and course schedules to meet graduation requirements.
Student Support & Intervention: Monitor student progress, identify learning or behavioral roadblocks, and develop actionable improvement plans.
Career & University Guidance: Help students set professional goals, explore higher education options, and navigate the university application process.
Admissions & Enrollment: (Primarily for coaching centers and ed-tech companies) Lead structured counseling or demo sessions, generate leads, and convert inquiries into enrollments.
Collaboration: Work closely with faculty, parents, and administrators to address individual student needs and organize skill-building workshops.
Record Keeping: Maintain confidential, accurate files on student progress, assessment results, and counseling interactions.

Core Requirements

Education: A Bachelor's degree in Psychology, Education, or a related field; a Master's degree or counseling certifications are typically preferred.
Experience: Previous experience in academic counseling, education administration, or B2C educational sales.
Skills: Excellent active listening, empathy, problem-solving, and communication skills.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Admission Counsellor job

What qualifications and experience are required for this Customer Support Admission Counsellor position?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Admission Counsellor job ranges between ₹15,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Admission Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Rajarhat, Kolkata.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Admission Counsellor job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Admission Counsellor job?
Ans : As a Customer Support Admission Counsellor, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Admission Counsellor job is located in Rajarhat, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-1 years of experience is ideal for this Customer Support Admission Counsellor job.
Why should you apply for this Customer Support Admission Counsellor job?
Ans : This Customer Support Admission Counsellor job offers a salary between ₹15,000-₹18,000 per month. This is a Full Time opportunity and has 20 openings available.