Admission Counsellor

12,000 - 20,000 /month

L Y Enrol Education On Call (opc) Private Limited

Sector 7 Dwarka, Delhi

Freshers in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Education

12th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card

Job Description

We are looking for a Job Title to join our team Company Name. The role offers In Hand Salary and involves managing customer calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a Working Days week during the Shift Type shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Admission Counsellor job

Can freshers or experienced candidates apply for this Admission Counsellor role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Admission Counsellor role.
What is the salary and job type for this role?
Ans : The salary for this Admission Counsellor job ranges between ₹12,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Admission Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 7 Dwarka, Delhi.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Admission Counsellor role. No prior experience is required.
Where is this job located?
Ans : This Admission Counsellor job is located in Sector 7 Dwarka, Delhi.
Why should you apply for this Admission Counsellor job?
Ans : This Admission Counsellor job offers a salary between ₹12,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.