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Customer Support Admission Counsellor

salary 20,000 - 30,000 /month
company-logo
job companyK9hr Solutions
job location 150 Feet Ring Road, Rajkot
job experience6 - 12 months Experience in Customer Support / TeleCaller
4 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We K9HR SOLUTIONS, Hensi Daslani (HR Recruiter - Mo. No. 90165 88793 | Email ID : hr026. k9hrs@gmail.com) are looking for a Admission Counsellor to join our team at K9hr Solutions. The role offers ₹20,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to Presentation Skill. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Admission Counsellor job

  1. Who is eligible to apply for this Customer Support Admission Counsellor job at K9hr Solutions?
    Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge for this Customer Support Admission Counsellor job offered by K9hr Solutions.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹30,000 per month in this Customer Support Admission Counsellor position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Admission Counsellor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in 150 Feet Ring Road, Rajkot.
  5. How many vacancies are there for this Customer Support Admission Counsellor job?
    Ans : There are 4 vacancies for this Customer Support Admission Counsellor role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-1 years of experience are eligible to apply for this Customer Support Admission Counsellor role. Only female candidates are eligible.
  7. What work will you do in this role?
    Ans : As a Customer Support Admission Counsellor, you will work on skills like Computer Knowledge.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Admission Counsellor position is 150 Feet Ring Road, Rajkot.
  9. Who is the right fit for this Customer Support Admission Counsellor job?
    Ans : A candidate having skills like Computer Knowledge with 1-1 years of experience is the right fit for this Customer Support Admission Counsellor job.
  10. What makes this Customer Support Admission Counsellor job a good opportunity?
    Ans : This Customer Support Admission Counsellor job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 4 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 30000

Contact Person

HENSI DASLANI

Interview Address

712, Dwarika Pride B/s, Sadbhavna Hospital, Nr Ramapir Circle, 150 Feet Ring Rd, Rajkot, 150 Feet Ring Road, Rajkot
Posted a day ago
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