Customer Support Admission Counsellor

20,000 - 25,000 /month

G Educonnect Private Limited

Adarsh Nagar, Jaipur

6 - 24 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: Education

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Admission Counsellor to join our team at G Educonnect Pvt Ltd. The role offers ₹20000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Admission Counsellor job

What are the eligibility criteria for this Customer Support Admission Counsellor job?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience for this Customer Support Admission Counsellor job offered by G Educonnect Private Limited in Adarsh Nagar, Jaipur.
What salary is offered for this Customer Support Admission Counsellor job?
Ans : The salary for this Customer Support Admission Counsellor job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Admission Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Adarsh Nagar, Jaipur.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Admission Counsellor job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Admission Counsellor job is located in Adarsh Nagar, Jaipur.
Why should you apply for this Customer Support Admission Counsellor job?
Ans : This Customer Support Admission Counsellor job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.