We are looking for a Admission Counsellor to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹8,000 - ₹10,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Admission Counsellor job
Can freshers or experienced candidates apply for this Admission Counsellor role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Admission Counsellor role.
What salary is offered for this Admission Counsellor job?
Ans : The salary for this Admission Counsellor job ranges between ₹8,000-₹10,000 per month.
What shift and timings does this job follow?
Ans : This Admission Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gtb Nagar, Delhi.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Admission Counsellor job. Only female candidates can apply.
What does the role of Admission Counsellor involve?
Ans : As a Admission Counsellor, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Admission Counsellor job is located in Gtb Nagar, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Admission Counsellor job.
Why should you apply for this Admission Counsellor job?
Ans : This Admission Counsellor job offers a salary between ₹8,000-₹10,000 per month. This is a Full Time opportunity and has 1 openings available.
A Naukri Group company
LoginHire Local Staff
8,000 - 10,000 /month
Eduparth
Gtb Nagar, Delhi
0 - 6 months Experience in Customer Support / TeleCaller
Full Time
