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Customer Support Academic Counsellor

salary 15,000 - 20,000 /month
company-logo
job companyNima Global Solutions
job location Jankipuram, Lucknow
job experience1 - 2 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Education
sales
Languages: Hindi
qualification
All Education levels
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

Job Title: Academic Counsellor & Trainer


Location: Jankipuram, Lucknow

Working Hours: 10:00 AM – 7:00 PM

Experience: Minimum 2 Years

Salary: Negotiable


Job Description


We are looking for an experienced Academic Counsellor & Trainer to handle student and parent counselling, enquiries, lead follow-ups and admission conversions.


Key Responsibilities


- Counsel parents and students regarding courses and educational programs.

- Handle enquiries and follow up with prospective students.

- Convert enquiries into admissions through effective counselling.

- Maintain positive relationships with parents and students.

- Represent the institute during school visits, teacher meetings and parent meetings.

- Support training sessions and other assigned academic activities.

- Manage assigned tasks and responsibilities effectively.


Requirements


- Minimum 2 years of relevant experience in counselling, training or education-related work.

- Excellent communication and convincing skills.

- Strong parent and student handling ability.

- Good lead follow-up and admission conversion skills.

- Sales and marketing orientation.

- Confident in attending school and parent meetings.

- Excellent child-handling skills.

- Professional teamwork and presentation skills.


Preference: Female candidates preferred.


Interview Timing: 11:30 AM – 2:00 PM

Prior Call Required Before Visiting.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Academic Counsellor job

  1. What skills and experience do you need for this Customer Support Academic Counsellor job?
    Ans : To apply for this Customer Support Academic Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
  2. What salary is offered for this Customer Support Academic Counsellor job?
    Ans : The salary for this Customer Support Academic Counsellor job ranges between ₹15,000-₹20,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Academic Counsellor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Jankipuram, Lucknow.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 1-2 years of experience can apply for this Customer Support Academic Counsellor job. Only female candidates can apply.
  7. What does the role of Customer Support Academic Counsellor involve?
    Ans : As a Customer Support Academic Counsellor, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Academic Counsellor job is located in Jankipuram, Lucknow.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience is ideal for this Customer Support Academic Counsellor job.
  10. Why should you apply for this Customer Support Academic Counsellor job?
    Ans : This Customer Support Academic Counsellor job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Regional Languages

Hindi

Contact Person

Satyapal Yadav

Interview Address

Aliganj, Lucknow, Jankipuram, Lucknow
Posted 18 hours ago
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