Academic Counsellor

24,000 - 25,000 /month

Green Technology

HSR Layout, Bangalore

6 - 12 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Sports Counsellor to join our team at GREEN TECHNOLOGY. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹24,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Academic Counsellor job

What skills and experience do you need for this Academic Counsellor job?
Ans : To apply for this Academic Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-1 years of experience.
What salary is offered for this Academic Counsellor job?
Ans : The salary for this Academic Counsellor job ranges between ₹24,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Academic Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in HSR Layout, Bangalore.
How many vacancies are there for this Academic Counsellor job?
Ans : There are 50 vacancies for this Academic Counsellor role.
Is this job open for all genders?
Ans : Yes, this Academic Counsellor job is open for both male and female candidates.
What does the role of Academic Counsellor involve?
Ans : As a Academic Counsellor, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Academic Counsellor position is HSR Layout, Bangalore.
Who is the right fit for this Academic Counsellor job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-1 years of experience is the right fit for this Academic Counsellor job.
What makes this Academic Counsellor job a good opportunity?
Ans : This Academic Counsellor job is a good opportunity as it offers a salary between ₹24,000-₹25,000 per month. This is a Full Time job and has 50 openings.