Cook

·         Handling Reservations:

Managing reservations received through various channels (phone, email, online platforms). 

·         Customer Service:

Providing excellent customer service by addressing inquiries, resolving issues, and ensuring guest satisfaction. 

·         Maintaining Records:

Accurately recording and updating reservation details, including guest information, dates, rates, and payment information. 

·         Processing Payments:

Handling payments for reservations and ensuring accurate financial transactions. 

·         Coordinating with Other Departments:

Working with sales & marketing, to ensure smooth operations and guest satisfaction. 

·         Managing Cancellations and Modifications:

Handling changes to existing reservations, including cancellations and modifications, according to hotel policies. 

·         Upselling and Cross-selling:

Identifying opportunities to upsell or cross-sell additional services or packages to guests. 

·         Maintaining Knowledge:

Staying updated on hotel offerings, rates, availability, and promotions. 

·         Problem Solving:

Addressing and resolving guest issues and complaints related to reservations. 

Skills Required:

·         Communication Skills: Excellent verbal and written communication skills to interact with guests and colleagues. 

·         Customer Service Skills: Strong ability to provide exceptional customer service and build rapport with guests. 

·         Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain accurate records. 

·         Problem-Solving Skills: Ability to identify and resolve issues related to reservations. 

·         Computer Skills: Proficiency in using reservation systems, Microsoft Office Suite, and other relevant software. 

·         Sales Skills: Ability to upsell and cross-sell services to guests. 

·         Knowledge of the Hospitality Industry: Understanding of hotel operations, reservation procedures, and revenue management. 

• It is a Full Time Cook / Chef job for candidates with 1 - 5 years of experience.

More about this Cook job

1. What is the eligibility criteria to apply for this Cook job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Cook job?
   Ans: This Cook job will have 6 working days.
4. Are there any charges applicable while applying or joining this Cook job?
   Ans: No, there is no fee applicable for applying this Cook job and during the employment with the company, i.e., NEWSTAR LEISURE CONCEPT PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Cook role?
   Ans: There is an immediate opening of 1 Cook at NEWSTAR LEISURE CONCEPT PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Cook / Chef job.
8. What are the timings of this Cook job?
   Ans: This Cook job has 09:30 सुबह - 06:30 शाम timing.