Job requirement
● Provides a pleasant and efficient customer-focused experience.
● Registers meal orders on a cash register or inputs orders on a computerized device via a point of sale (POS) platform by scanning items, and itemizing and totaling customer purchases.
● Resolves customer issues and answers questions about offerings and purchasing processes.
● Processes return transactions.
● Contributes to inventory management.
● Enters price changes into the POS platform.
● Prepares customer order as per SOPs.
● Discounts purchases by redeeming coupons.
● Collects payments by accepting cash, upi, or charge payments and makes change for customers.
● Verifies credit acceptance and operates credit card authorization systems.
● Balances the cash drawer by counting cash at the beginning and end of work shifts by following checkout procedures.
● Provides pricing information to customers.
● Maintains a clean and orderly workstation.
● Bags orders.
● Shift handover efficiently.
● Customer service
● Basic math skills
● Basic cooking skills
● Interpersonal skills, including complaint and conflict resolution
● Excellent communication skills
● Attention to detail and well coordinated
● Friendly, positive attitude
● Teamwork
● Efficiency
● Proactive Education, Experience, and Licensing Requirements:
● High school diploma
● Food service experience a must