Operation Manager

40,000 - 60,000 /month

Reelentless Innovations Private Limited

Sector 52 Gurgaon, Gurgaon

1 - 6 years Experience in Back Office / Data Entry

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working

Job Benefits: Insurance, PF

Job Description

JD Store Manager
Location - Gurgaon

Key Responsibilities
1. Store Operations Management
Manage day-to-day store operations including opening, closing, and service workflow.
Ensure smooth coordination between CRM, technicians, and customers.
Maintain service turnaround time (TAT) and operational efficiency.

Ensure proper implementation of company SOPs and service standards.

2. Repair Process Management
Monitor repair quality and ensure minimum repeat repairs / complaints.

Coordinate with technicians for timely completion of repairs.

3. Inventory Management
Maintain accurate spare parts inventory and stock records.
Monitor minimum stock levels and reorder parts when required.
Conduct daily/weekly inventory audits.
Prevent stock discrepancies, losses, or misuse of parts.

Track consumption of spare parts per repair.

4. Team Management
Assign daily tasks and manage shift-wise manpower planning.
Monitor team productivity and discipline.
Handle customer escalations and service complaints.

Ensure clear communication regarding repair status.

6. Reporting & Documentation
• Maintain daily reports including:
Repair volume
Revenue
Inventory usage
Pending repair.
Required Skills

Strong knowledge of mobile device repair operations

Inventory management and stock control
Leadership and team management skills

Excel / Inventory management software knowledge
Operational planning and process improvement

Qualification

Bachelor’s degree or equivalent experience
2–5 years experience in service center / repair store operations

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 1 - 6 years of experience.

More about this Operation Manager job

What qualifications and experience are required for this Operation Manager position?
Ans : Candidates should have a Graduate and above qualification with 1-6 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Operation Manager job ranges between ₹40,000-₹60,000 per month. This is a Full Time job.
What are the working days and timings for this job?
Ans : This Operation Manager job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 52 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Operation Manager job is open for both male and female candidates.
What are the key responsibilities of this Operation Manager job?
Ans : As a Operation Manager, key responsibilities include skills like Computer Knowledge. This role is part of Back Office / Data Entry category.
Where is this job located?
Ans : This Operation Manager job is located in Sector 52 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-6 years of experience is ideal for this Operation Manager job.
Why should you apply for this Operation Manager job?
Ans : This Operation Manager job offers a salary between ₹40,000-₹60,000 per month. This is a Full Time opportunity and has 1 openings available.