A front office professional serves as the first point of contact, managing the reception area, greeting visitors, and handling incoming calls/emails. Key responsibilities include scheduling, administrative support, managing correspondence, and providing excellent customer service. They ensure a welcoming, organized atmosphere while maintaining security and efficiency.
Betterteam +6
Key Responsibilities
Visitor Management: Greet, welcome, and direct visitors, clients, and employees.
Communication: Answer, screen, and forward incoming phone calls and manage emails.
Administrative Support: Perform clerical tasks such as filing, scanning, photocopying, and faxing.
Scheduling: Manage calendars, book meetings, and schedule appointments.
Office Upkeep: Maintain a clean, professional, and tidy reception area.
Logistics & Security: Manage incoming/outgoing mail, courier services, and monitor front desk security (e.g., visitor logs, badges).
Office Supplies: Monitor inventory and order front office supplies.
Betterteam +7