Company: Hashtag Eyewears
Location: Electronic Mart, A-7, 3rd Floor, Pocket 1, Sector 8, Rohini, Delhi, 110085
Website: https://hashtageyewears.com
Job Type: Full-Time
Timings : 10:00 - 6:30
Mobile No: 9211626551
Email ID: hr@hashtageyewears.com
Salary: Below 20k
We are seeking a detail-oriented and proactive Process Coordinator to oversee daily workflows, ensure smooth execution of business processes, and act as a bridge between cross-functional teams. The Process Coordinator will be responsible for monitoring ongoing tasks, identifying bottlenecks, and implementing improvements to increase efficiency, accuracy, and overall performance.
Coordinate and monitor day-to-day operational processes across departments.
Develop, document, and update Standard Operating Procedures (SOPs).
Ensure all processes are followed as per company guidelines and compliance requirements.
Act as the central point of contact between teams (Operations, Sales, HR, Finance, etc.).
Schedule and facilitate meetings, record minutes, and track action items.
Ensure smooth flow of information and timely resolution of issues.
Track KPIs, SLAs, and deliverables for ongoing projects/processes.
Prepare daily/weekly/monthly reports for management review.
Identify risks, gaps, and delays, and escalate when necessary.
Suggest process improvements to enhance efficiency and reduce errors.
Work closely with stakeholders to implement automation and digital tools.
Conduct regular audits to ensure compliance and quality standards.
Maintain records, documentation, and process logs.
Support management in planning and executing strategic initiatives.
Assist in training and onboarding new employees on processes and tools.
Bachelor’s degree in Business Administration/Operations/Commerce or related field.
2–4 years of experience in operations, process coordination, or project management.
Strong organizational and multitasking skills.
Excellent written and verbal communication skills.
Proficiency in MS Office, project management tools (Trello, Asana, or similar), and Excel reporting.
Problem-solving mindset with attention to detail.
Be at the heart of business operations, ensuring smooth workflows.
Opportunity to work with cross-functional teams and leadership.
Exposure to process optimization and strategic decision-making.