Office Assistant

Job Description: Office Assistant – HR, Administration & Operations

Company: Underscore Technology Private Limited
Location: Kolkata, West Bengal
Employment Type: Full-time | Work from Office
Experience: 1–3 years preferred; capable freshers may apply
Salary: Negotiable based on skills and experience

About the Role

We are looking for a smart, proactive and well-organised Office Assistant to support our daily office operations and administrative activities. The ideal candidate should be fluent in English, confident in communication, comfortable using computers, and capable of solving routine problems independently.

We are looking for someone who takes initiative, learns quickly, handles responsibilities professionally and can coordinate effectively with team members, clients and external stakeholders.

Key Responsibilities

• Handle daily office administration, documentation, filing and record maintenance.

• Communicate professionally in English through phone calls, emails and other business correspondence.

• Prepare, format and maintain documents, reports, spreadsheets and presentations as required.

• Coordinate with employees, clients, vendors and service providers to ensure smooth operations.

• Manage incoming calls, emails, appointments, courier services and office-related enquiries.

• Perform internet research, collect information and assist with routine business tasks.

• Identify and resolve day-to-day operational issues independently wherever possible.

• Follow up on pending tasks and ensure that commitments and deadlines are met.

• Maintain office supplies, track requirements and coordinate procurement when needed.

• Assist management with administrative assignments, data entry and other operational activities.

• Handle confidential information responsibly and maintain professional standards.

Required Skills and Qualifications

• Graduate preferred; candidates with strong communication and computer skills may also apply.

• Fluent in spoken and written English with the ability to communicate confidently and professionally.

• Smart, presentable, proactive and well-organised.

• Strong problem-solving and logical thinking abilities.

• Good working knowledge of computers, email, MS Word, Excel and Google Workspace.

• Ability to search for information online, learn new tools and adapt to changing requirements.

• Strong follow-up skills, attention to detail and a sense of responsibility.

• Ability to prioritise tasks, work independently and manage multiple responsibilities.

• Professional attitude, punctuality, honesty and willingness to learn.

What We Are Looking For

The ideal candidate is someone who:

• Does not wait for instructions for every small task and takes appropriate initiative.

• Can understand a problem, identify possible solutions and act sensibly.

• Communicates clearly, asks relevant questions and provides timely updates.

• Can figure out unfamiliar tasks through research and logical thinking.

• Takes ownership of assigned work and follows it through to completion.

• Maintains a positive, professional attitude and works well with a technology-focused team.

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 3 years of experience.