Job Description
1. Check job sheet attachments for accuracy.
2. Verify invoice details, installation type (wall/table mount), warranty status,other related documents and serial numbers
3. Approve or reject job sheets based on company guidelines.
4. Record and maintain logs of approved and rejected job sheets.
5. Report discrepancies and suggest improvements for the process.
6. Coordinate with relevant teams for any issues identified during the audit process.
7. The Job Sheet Auditor plays a key role in ensuring accurate and compliant job sheet processing, reducing errors, and maintaining high standards of customer service, which directly improves the efficiency and reliability of the after-sales department while providing accurate data for better decision-making.
8. The Job Sheet Auditor will achieve success by consistently ensuring that job sheets are processed with high accuracy, leading to a significant reduction in errors and discrepancies.
9. By strictly adhering to company guidelines and providing reliable validation, the auditor’s efforts will result in smoother operations, increased customer satisfaction, and improved overall performance of the after-sales department.
10. Achievements will be measured by the reduction in audit errors and the overall impact on operational efficiency.
As per company policy we follow BYOD system (A laptop non-negotiable)