Job Title: Executive – Operations
Job Summary:
We are seeking a proactive and detail-oriented Executive to support daily business operations and ensure smooth coordination between clients, vendors, and internal teams. The ideal candidate should possess excellent communication, organizational, and problem-solving skills, with the ability to manage multiple tasks efficiently.
Key Responsibilities:
Coordinate day-to-day operational activities and ensure timely execution of assigned tasks.
Liaise with clients, vendors, and internal departments to ensure seamless service delivery.
Prepare and maintain reports, MIS, documentation, and operational records.
Monitor service requests and ensure timely closure of client requirements.
Coordinate employee onboarding, documentation, and compliance-related activities.
Handle vendor coordination, procurement follow-ups, and inventory management.
Track service schedules and ensure timely completion of operational activities.
Draft professional emails, letters, and client communications.
Maintain records of invoices, attendance, service reports, and other operational documents.
Resolve operational issues by coordinating with relevant stakeholders.
Ensure adherence to company policies, quality standards, and statutory compliance.
Support management in process improvement initiatives and special projects.
Required Qualifications:
Bachelor's degree in Business Administration, Commerce, Management, or a related field.
1–3 years of relevant experience in operations, administration, customer service, or facility management.
Freshers with strong communication and organizational skills may also apply.
Skills & Competencies:
Excellent verbal and written communication.
Strong organizational and time management skills.
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
Ability to multitask and prioritize work effectively.
Strong analytical and problem-solving abilities.
Team player with a customer-centric approach.
Attention to detail and accuracy in documentation.
Ability to work under pressure and meet deadlines.
Preferred Experience:
Experience in facility management, housekeeping operations, vendor management, customer support, or administrative coordination.
Familiarity with MIS reporting, documentation, and compliance processes is an added advantage.