Ecommerce Operations Executive

Job Title: Operations / Marketplace Executive

Company: Capes India – A D2C E-commerce Brand

Location: Goregaon East, Near Oberoi Mall, Mumbai

Type: Full-Time, In-Office

Reporting To: Co-Founder

Role Overview

As an Operations / Marketplace Executive, you will manage the daily operations of our e-commerce business across marketplaces and our website. This includes handling listings, orders, inventory, dispatch coordination, and logistics. You’ll work closely with multiple internal teams to ensure seamless operations and timely delivery.

Key ResponsibilitiesMarketplace Operations

• Manage end-to-end operations on Amazon, Flipkart, and Shopify

• Handle cataloguing, product listing creation, and optimisation

• Monitor and maintain Amazon account health, resolve violations or technical issues

• Upload and manage A+ Content on Amazon

• Plan and coordinate marketplace sale events and promotional campaigns

Order & Inventory Management

• Operate Easyecom for order management, listing configuration, and settings

• Monitor inventory across all platforms and ensure accurate stock levels

• Manage Shopify backend: product updates, pricing, and order status coordination

Dispatch & Logistics

• Coordinate with the in-house dispatch team to ensure on-time order fulfillment

• Liaise with logistics partners (Blue Dart, Delhivery, DHL) for pickups, tracking, and issue resolution

• Track deliveries and manage returns or undelivered orders

Cross-functional Collaboration

• Communicate with the Customer Support team for order and customer issues

• Work with the Performance Marketing team during sale events and new product launches

• Support the Website Head in maintaining sync between Shopify and marketplaces

Requirements

• 1–3 years of experience in e-commerce operations or marketplace management

• Hands-on experience with Amazon, Flipkart, Shopify, and Easyecom

• Strong understanding of cataloguing, listing optimization, and inventory handling

• Experience coordinating with logistics/courier partners

• Proficient in Excel or Google Sheets

• Strong organizational, problem-solving, and communication skills

• Ability to work independently and handle multiple responsibilities

Who You’ll Work With

You’ll collaborate with a tight-knit and fast-moving team, including:

• Co-Founder – for strategy, operations alignment, and reporting

• Dispatch Team – for daily order dispatch and fulfillment

• Website Head – for website coordination and inventory sync

• Performance Marketer – for campaign coordination and promotions

• Customer Support Team – for issue resolution and order escalations

Work Environment

• Location: Capes India Office, Goregaon East, Mumbai (Near Oberoi Mall)

• Work Hours: 9:30 AM to 6:30 PM, Monday to Saturday

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 5 years of experience.

More about this Ecommerce Operations Executive job

1. What is the eligibility criteria to apply for this Ecommerce Operations Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Ecommerce Operations Executive job?
   Ans: This Ecommerce Operations Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Ecommerce Operations Executive job?
   Ans: No, there is no fee applicable for applying this Ecommerce Operations Executive job and during the employment with the company, i.e., Nandini West.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Ecommerce Operations Executive role?
   Ans: There is an immediate opening of 30 Ecommerce Operations Executive at Nandini West
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Ecommerce Operations Executive job?
   Ans: This Ecommerce Operations Executive job has 09:00 AM - 06:00 PM timing.