Documentation Executive

We are looking for a Administrative cum Document Executive to join our team at G D Industrial Consulting & Services. The role offers ₹15000 - ₹22000 and involves managing customer calls, delivering outstanding customer service related to Management Consulting. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift timings 9 to 7 PM.
Below are the details candidates with relevant experience should only apply
6 months – 1 year exp

₹15,000 – ₹18,000

₹2.3 – ₹2.5 LPA
1 – 2 years solid exp

₹18,000 – ₹20,000

₹2.6 – ₹2.9 LPA
2+ years, excellent fit

₹20,000 – ₹22,000

₹3.0 – ₹3.3 LPA
Plus upto ₹2000 travel allowance + Incentives
(With performance review after 3 months)

• It is a Full Time Back Office / Data Entry job for candidates with 2 - 6+ years Experience.

More about this Documentation Executive job

1. What is the eligibility criteria to apply for this Documentation Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹22000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Documentation Executive job?
   Ans: This Documentation Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Documentation Executive job?
   Ans: No, there is no fee applicable for applying this Documentation Executive job and during the employment with the company, i.e., GD INDUSTRIAL CONSULTING & SERVICES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Documentation Executive role?
   Ans: There is an immediate opening of 1 Documentation Executive at GD INDUSTRIAL CONSULTING & SERVICES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Documentation Executive job?
   Ans: This Documentation Executive job has 09:00 AM - 06:00 PM timing.